Privacy Policy
At Dent Repair Brisbane, we are committed to safeguarding your privacy and protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our website or services. By using our website, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: This includes your name, email address, phone number, and suburb when you fill out our contact forms or request a quote.
- Technical Information: Data such as your IP address, browser type, and browsing behaviour on our website may be collected to improve our website functionality.
- Uploaded Files: If you upload photos of your vehicle, they are stored securely and used only to provide you with accurate service quotes.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide you with quotes and respond to your inquiries.
- To deliver services requested, such as mobile dent or paint repair.
- To improve our website and tailor our services to better meet your needs.
- To communicate with you about updates, promotions, or relevant service information (with your consent).
3. How We Protect Your Information
We take data protection seriously and implement measures to safeguard your information:
- Personal data is stored securely and only accessible by authorised personnel.
- We use industry-standard encryption and security protocols to protect your information.
- Your data is not shared with third parties except when necessary to deliver services (e.g., coordinating mobile service technicians).
4. Sharing Your Information
We will never sell, rent, or trade your personal information. However, we may share your data:
- With service providers who assist us in delivering our services (e.g., technicians).
- To comply with legal obligations or protect our rights in the event of disputes.
5. Cookies and Tracking
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us analyse web traffic and understand how visitors use our site. You can disable cookies in your browser settings if you prefer not to allow tracking.
6. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request corrections to inaccurate information.
- Opt out of marketing communications at any time.
To exercise these rights, please contact us using the information below.
7. Contact Us
If you have questions or concerns about our Privacy Policy or how we handle your data, feel free to contact us:
- Email: dentrepairbrisbane@gmail.com
- Phone: (07) 2140 2378
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised date.
Effective Date: 26/11/2024
Thank you for trusting Dent Repair Brisbane with your information.